Returns & Refunds Policy
At Ahmad Tea, we take pride in the quality of our blends; however, if you are not completely satisfied with your purchase, we offer returns on unopened items within 30 days of delivery. Due to the perishable nature of food products, we cannot accept returns on tea canisters or boxes that have been opened or tampered with.
Initiate Your Request
Contact our customer service team with your order number and the reason for your return to receive a Return Authorization.
Package Your Items
Securely pack the unopened tea products in their original packaging to ensure they are not damaged during transit.
Ship to Ahmad Tea
Affix the provided return label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, we will process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing